Shipping Policy
We're excited to deliver your tattoos so you can try them as soon as possible! Please take a moment to review our shipping policy below to understand how we handle shipments:
We ship to the following countries: The Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Processing Time
- All orders are typically processed within 1-3 business days after payment is confirmed. Please note that processing times may be slightly longer during peak seasons or holidays.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
The Netherlands & Belgium: After your order is processed, we deliver your tattoos within 3 business days (excluding holidays),
International orders: After your order is processed, delivery takes a maximum of 2 weeks and may differ depending on the country you order from.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, and your location. You can view the shipping cost for your order during the checkout process before making your payment.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. Use this tracking number to monitor the status of your delivery. Please allow 24-48 hours for the tracking information to update after your order has been shipped.
International Shipping
International shipping rates and delivery times vary depending on the destination and customs regulations. Any customs duties or taxes imposed by the recipient's country are the responsibility of the buyer.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us immediately at ecoinkd@gmail.com with your order number and details of the issue. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Change of Address
If you need to change the shipping address for your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes to the shipping address.
Environment
We offer more sustainable shipping options, such as Homer. We prioritize sustainable delivery options, as we believe it is essential to minimize CO2 emissions,
Contact Us
If you have any questions, tips, or concerns about our shipping policy, please don't hesitate to contact us through the contact form on our website.