FAQ
Frequently Asked Questions (FAQ)
General Information
Q: What is Inked by Bibi? A: Inked by Bibi is an online store specializing in high-quality, realistic temporary tattoos. Our designs are crafted to mimic the look of real tattoos, offering a stylish and painless alternative to permanent ink.
Q: How do your temporary tattoos work? A: Our temporary tattoos are easy to apply using water and can last up to two weeks with proper care. They are made with skin-safe, non-toxic materials that stain the uppermost part of your skin.
Ordering & Payment
Q: How can I place an order? A: To place an order, simply browse our collection on the website, add your new tattoos to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
Q: What payment methods do you accept? A: We accept major credit cards (Visa, MasterCard, American Express), iDeal, and PayPal.
Q: Can I change or cancel my order after it's been placed? A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
Shipping & Delivery
Q: Where do you ship? A: We ship within the European Union. Shipping costs and delivery times vary depending on your destination.
Q: How much does shipping cost? A: Shipping costs are calculated at checkout based on your location and the size of your order. We occasionally offer free shipping on orders over a certain amount (please check our website for current promotions).
Q: How long will it take to receive my order? A: Orders are typically processed within 1-3 business days. Delivery times vary by location but generally range from 1-5 business days for orders in The Netherlands and 5-20 business days for orders outside of The Netherlands.
Product Information
Q: Are your tattoos safe for all skin types? A: Yes, our tattoos are made with skin-safe, non-toxic materials. If you have sensitive skin or allergies, you may use the tattoos at your own risk. Stop using the tattoos if you have an allergic reaction.
Q: How long do the tattoos last? A: Our temporary tattoos last up to two weeks or more, depending on factors like application, skin type, and placement.
Q: Can I shower or swim with the tattoo? A: Yes, but only after the tattoo has developed after 48 hours. Our tattoos are water-resistant. However, excessive scrubbing or exposure to chlorine and salt water may shorten their lifespan.
Application & Removal
Q: How do I apply a temporary tattoo? A: To apply a tattoo, clean and dry the skin, remove the clear protective sheet, place the tattoo face-down on your skin, and press a damp cloth or sponge against the back of the tattoo for about 30 seconds. Gently peel off the paper backing to reveal your new tattoo. Tip: protect your tattoo by placing tape on top of the tattoo for 24 hours.
Q: How do I remove a temporary tattoo? A: You may remove the tattoo quicker by carefully scrubbing your skin.
Custom Tattoos
Q: Do you offer custom tattoo designs? A: We don't offer custom tattoo services yet. However, you can still contact our customer service team with your design ideas and full name, and we will consider the design you have sent us + give credit if we choose to use the design.
Contact Us
Q: How can I contact customer service? A: You can reach our customer service team through the contact form on our website. They are happy to answer any questions you may have.
Q: Do you have a return policy? A: For now, we do not offer a return policy.